Patient Records Requests at AFC Urgent Care West Long Branch

AFC Urgent Care West Long Branch now utilizes HealthMark Group to offer a new online approach to access medical charts. Using HealthMark’s HIPPA-compliant portal, you can quickly request a copy of your medical records 24/7. You can receive a copy of your medical records directly through the HealthMark patient portal, with the option to have your records delivered electronically to your email, via fax, or through the mail.

Request a Copy of Your Medical Records Online

Accessing your medical records has never been easier thanks to our new partnership with HealthMark Group. By taking this process online, patients now have better access to their medical records without the hassle of having to contact their care provider. You can submit an update to your medical records or request that a copy of your medical records be sent to you by following these instructions. For additional help, contact HealthMark directly by calling 800-659-4035 or by emailing status@healthmark-group.com.

Requests to access or update your medical records may be submitted electronically to HealthMark’s Request Manager using the following link:

https://requestmanager.healthmark-group.com

• Follow the instructions on the page to get signed into your account.
• Once logged in, select “Submit Request” from the menu options and enter all required fields to provide authorization directly to HealthMark

Insurance Chart Requests and Legal Chart Requests

Patient Charts can be requested through HealthMark’s Request Manager (https://requestmanager.healthmark-group.com) for compliance chart reviews. The same is true for Legal Chart Requests. Just follow the instructions on HealthMark’s Request Manager to get copies of the requested charts. For additional help, contact HealthMark directly by calling 800-659-4035 or by emailing status@healthmark-group.com.